Hospitality First.

Food & beverage professionals are family.

We take great pride in the relationships we’ve built with food and beverage professionals. When you work with Uptown Network, you’re not a customer, a client, or a number. You’re a partner. It’s with this attitude and approach that we’ve been able to seamlessly integrate modern technology into the tradition and elegance of refined dining experiences.

What we stand for...

Our brand promise: Food & beverage professionals are family.

Uptown Network understands restaurants. Our team boasts a unique blend of culinarians and techies. We’ve owned restaurants and have grown software companies from nothing through to IPOs. Most importantly, we believe that anything is possible, the sky is the limit, and fun is essential to success.

We stand for diversity.

Uptown Network has several women in leadership positions, and a whole mix of races and cultures among our teammates.

Through our work in food & beverage software, we’ve been fortunate to collaborate with industry-leading professionals and the world’s very best food, beverage, and entertainment brands.

Together with our partners, we continuously strive to innovate the industry, improve the guest experience, and make the lives of staff, managers, and owners more enjoyable and pro table. Our software has proven time and again to significantly increase sales.

As the only digital menu provider approved as an Apple Business Solution Provider, Uptown Network is able to offer the most cutting-edge hardware, technology, and solutions on the market. Our ongoing customer support and product training are second-to-none.

The result: We help food & beverage professionals become superheroes.

A Partner in Sustainability

The restaurant industry kills countless trees every day by wastefully printing stained, unsanitary paper menus. Moreover, paper menus are an uninspired approach to hospitality.

How many laminated paper menus are in our landfills? In the long run, digital menus are less expensive than paper, and help protect our environment and global future.

Uptown Network is committed to protecting and preserving the health of the environment, employees, and customers, as well as the communities in which we leave our mark.

By implementing and integrating sustainable practices in all aspects of our business, we help conserve and promote the future for generations to come.

Leadership Committee

Jack Serfass

CEO, Co-Founder

Nadine Serfass

EVP, Strategic Relationships, Co-Founder

Phil Turner

EVP of Technology, Co-Founder

Nick Bendowski

Director, Creative & User Experience

Chrissy Serfass

Director, Sales Marketing

Our Board of Directors

Jack Serfass
Michael Solot Headshot
Michael Solot
Rick Borman
Nadine Serfass
Edward Jones
Edward Caputo

Trusted Advisors

Robert Fiondella

J.D., Former Chairman and CEO, Phoenix Life Insurance

Robert Bath

MS, Court of Master Sommeliers, CIA Greystone, Co-Founder, Curator of Uptown Network

Paul Cataldo

Prolific CMO, Boston Area

Frank Moss

PhD, CEO of Tivoli and former director of MIT Media Lab, Co-Founder

Andy Palmer

Former CEO of Vertica Systems, Founder KOA Labs Reitler Advisory Group

David Sweet

IBM, BowStreet, TA Partners

Roger McOmber

Managing Partner, McOmber Capital

Scott Relf

CEO, Infinite Growth Group

Jeff Finkle

Arc Angel Fund

Bob Koran

Angel Investor, Entrepreneur

Richard Schwartz

World Traveler, Investor


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