2024’s Top Guest Experience Technology
2024 is officially here! This means big changes and resolutions. Looking for a way to boost your restaurant’s revenue and elevate your brand with technology? Utilize a digital menu that easily integrates guest experience technology.
Introducing digital menus to your business opens many doors to enhance your hospitality experience, increase your revenue, and establish yourself as a leader in the industry. Here are the top 4 guest experience technologies your restaurant needs in 2024:
1. Digital Menus
Digital menus come with a variety of benefits and features that make guest experience technology easy to use. Not only is it a tool to boost the guest experience, but digital menus also increase sales by an average of 20% with the help of beautiful visuals of dishes, detailed descriptions, and intuitive displays.
Employees also appreciate the seamless and easy menu management. With a menu system like BYOM™, organizing and updating your menu and wine list is easy through the Manager Phone App. 86 out-of-stock items from the floor, so your team never again needs to have the “Sorry, we’re out of that bottle” conversation.
Digital menus can be updated without the need for reprints, making promoting events and LTOs easier than ever. Plus, you can easily customize your digital menu for upcoming holidays like Valentine’s Day!
2. Virtual Gifting
Just because the holidays are over doesn’t mean gift giving is. Integrate virtual gifting with your digital menu for an elevated eGift card experience.
With guest experience technology like Uptown Gifts, digital gift cards are fun, exciting, and personal. Guests can add wrapping paper, a video message and an augmented reality twist that leaves a lasting impression. Virtual gifting also offers flexibility and the option to give creative gifts such as a custom, curated dining experience, spa day, tee time, and so much more.
The benefits don’t stop there. Virtual gifts give staff another tool to enhance guest loyalty and retention measures by sending thoughtful gifts with personalized videos recorded by your managers or guest experience team.
3. Photo App
Guest experience technology that provides effortless, branded user-generated content is essential. Capture user-generated content with images your guests are already taking with a photo app.
With Restaurant Memories, guests take photos with their friends and family at your restaurant, then they can choose from your custom photo frames, all branded to your restaurant. This furthers your digital reach and puts your brand in front of people who may not have otherwise seen it.
Offer frames for holidays, events, or fun, branded sayings that are unique to your restaurant. Take it a step further by incorporating a company hashtag and giveaways, making posting on social media extra fun for guests!
4. Virtual Wine Lockers
Virtual wine lockers are a fan favorite! They are a great way to increase guest loyalty and take your wine program to the next level with guest experience technology.
Lockers help hospitality teams keep their wine lockers organized and offer tools for tracking wine additions and consumption. Create a locker program without the upfront cost of physical lockers. For restaurants and private clubs that already have wine locker programs, virtual wine lockers help to expand your programs capabilities, so you are no longer limited to the number of physical lockers available.
Virtual wine lockers were created to give guests a great experience as well. Guests can view the contents of their locker from their phones and send a message ahead of time to have their favorite wines prepared for dinner.
Make 2024 the best year yet for your business with the help of guest experience technology from Uptown Network. These tech solutions make you stand out from the competition and help you become your guests’ first choice restaurant.
The right tools make a huge difference when it comes to your restaurant. Learn more about BYOM digital menus today: