The challenges of increasing wine sales are faced by every restaurant of every caliber. It’s difficult to keep your staff and customers educated on the wines you serve, and maintaining an up-to-date wine menu with the right information is time consuming. And even if you can accomplish those things, turning happy customers into loyal ones…
Uptown Network member, The Capital Grille, was featured in Nation’s Restaurant News in an article about how consumers expect more tech from all restaurants. We couldn’t agree more and just wanted to congratulate The Capital Grille for being tied for 4th place on the “Restaurants Ranked Highest for Tech Features” list from Technomic Consumer Brand Metrics. We’re…
If you’ve ever traveled to a new city with your cellphone then you’ve likely checked out some reviews on Yelp to discover the best places to dine. Reading through other people’s first-hand experiences, ratings, and suggestions can really impact your dining decisions. It’s not always easy but it’s increasingly important for restauranteurs to create a…
Uptown Network today announced that it has been working on a revolutionary training capability for the hospitality industry. This new mobile product can reduce training expenses by over 80% and dramatically improve customer service. This product extension integrates with Uptown Network’s digital wine list and menu. For large organizations that have a training staff, Uptown…
If you’ve eaten in a Shula’s Steakhouse recently, you may have been presented with an unusual wine list. Instead of a paper wine list, the sommelier presents you with an iPad with a menu of wines using a software program made by a Naples-based company called Uptown Network. The sommelier isn’t just doing this to…
SMART stands for Social, Mobile, Aware and Real-Time. As paper menus are replaced with interactive menus, there is a tremendous opportunity to empower staff and engage consumers. Apple used SMART Services to take the lead in retail consumer electronics at its Apple Stores. Their hourly staff members are empowered with mobile devices that connect to…
